Privacy Policy

Casey Travel · Effective November 9, 2026

Casey Travel is the booking workspace for a Trevello travel agency, operated by Nicolas Hachey and Karen Casey. This policy explains what the Casey Travel app collects, how it is used, and how to ask for it to be corrected or deleted.

What the app collects

• Account information. Your email address and sign-in credentials. Sign-in is handled by Supabase; your password is never stored on our server.
• Client and booking information entered by the agent. Names, contact details, travel dates, destinations, suppliers, quotes, booking confirmations and invoice remarks for the agency's clients and trips.
• Email. Booking-related emails forwarded to the agency's dedicated inbox are read so the app can create or update trips from them.
• Demo mode. The in-app demo uses invented sample data only. It is stored separately from real records and wiped each time a new demo session starts.

What the app does not collect

The app does not collect your location, your device contacts or photos, advertising identifiers, or analytics. It shows no ads.

How information is used

Information is used only to operate the agency's booking workspace: keeping client and trip records, preparing quotes, and, when the agent chooses, pushing a booking into ClientBase Online, the Trevello system of record.

Sharing

• Supabase — authentication only.
• ClientBase Online — bookings are pushed there only when the agent directs it.
• Gmail — the agency's dedicated inbox, which receives forwarded booking emails for parsing.

We do not sell personal information, and we do not share it with anyone else.

Where data lives and how it is protected

Business records are stored on the agency's own server in Canada and sent over encrypted (HTTPS) connections. Server access is restricted, and agency accounts are protected by a password and two-factor authentication.

Retention and deletion

Records stay on the agency's server until the agent deletes them. Clients may ask for their information to be corrected or deleted by contacting us at kcasey@tpi.ca, and we will act on the request.

Children

Casey Travel is a business tool for travel agents. It is not directed at children, and we do not knowingly collect information from children.

Changes to this policy

If this policy changes, the updated version will be posted here with a new effective date.

Contact

Questions about this policy: kcasey@tpi.ca.